NoFibre - UK FTTP ISP Complaints and Consumer Rights Platform.

About NoFibre

The Problem: The UK Broadband Experience is Broken

For millions of people across the UK, dealing with a broadband provider is a frustrating and confusing experience. Consumers are often left feeling powerless against large corporations. When a service fails, a billing dispute arises, or a customer service representative is unhelpful, it’s difficult to get your voice heard. Complaint systems can be opaque, and finding reliable, unbiased information on a provider’s true performance is nearly impossible.

This lack of transparency and accountability is the core problem we set out to solve.

Our Solution - An Independent Platform for Consumer Power!

We are an independent, data-driven consumer champion dedicated to providing the public with honest, unbiased data on UK broadband providers.

Our Platform Exists to Empower You..

Our Mission is Simple

to bring transparency and accountability to the broadband industry. We believe that an informed consumer is a powerful one, and by providing a clear picture of provider performance, we can help you make better decisions and also work with ISPs to improve.

Giving You a Voice

We provide a dedicated platform for you to submit your complaint, ensuring your experience is counted and your voice is heard.

Providing Transparency

We turn this raw data into easy-to-understand metrics and reports, revealing which ISPs are performing well and where they are falling short.

Collecting Data

We meticulously gather and analyse real-world complaint data from consumers across the country.

Our Commitment To You..

NoFibre is an independent platform built by people who have also experienced the frustrations of a broken broadband system. We are not funded by any ISPs, nor do we receive compensation from them. Our allegiance is to you, the consumer.

NoFibre is Committed To:

  • Remaining Free and Independent: Our data will always be free to access.
  • Protecting Your Privacy: We will never share your personal information.
  • Fighting for You: We will continue to collect data and expose poor performance to help you get the service you deserve.

Your support and your submitted complaints are what fuel our mission. Together, we can drive real change in the UK broadband market.

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